Frequently Asked Questions
Everything you need to know about shopping with Bishy Barnabees
What is the standard delivery timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 working days, while express options are available at checkout for faster delivery.
Do you offer international shipping?
Currently, we ship to addresses within the United Kingdom. We are looking into expanding our delivery zones in the near future, so please check back soon.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original packaging and unused condition. Please contact our support team to initiate a return.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your parcel.
Are your garden products sustainably sourced?
At Bishy Barnabees Cottage Garden, we prioritize eco-friendly suppliers and sustainable materials whenever possible to ensure our products are kind to your garden and the planet.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.